Let’s say you’re trying to report a bug and you want to do the best possible job you can. Maybe it’s even your job! Say, you’re logging the bug for your own development team to fix. You want to provide as much detail and context as you can, without being overwhelming.
You know what works pretty well? Short videos.
Even better, video plus details about the context, like the current browser, platform, and version.
BugReplay has a browser extension you install, and you just click the button to record a session with everything I mentioned: video, context, and logs. When you’re done, you have a URL with all that information easily watchable. Here’s a demo.
Here’s a video on how it all works:
Take these recorded sessions and add them to your GitHub or Jira tickets, share them in Slack, or however your team communicates.
Even if BugReplay just did video, it would be impressive in how quickly and easily it works. Add to that all the contextual information, team dashboard, and real-time logging, and it’s quite impressive!